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VP of Data Operations

Data Science & Analytics Job ID: 1336631


The company provides a patient engagement platform. The goal is deliver highly relevant, personalized health experiences across the entire care journey.

Their innovative, tech-enabled solutions create more effective doctor-patient interactions and deliver high value for patients, providers and healthcare sponsors. Through their nearly 140,000 unique healthcare provider relationships, their solutions impact roughly 750 million patient visits each year, further advancing their mission of making every doctor-patient engagement better.


We’re seeking an exceptional VP of Data Operations with a strong background in managing data, operations, people, and processes. This is a data-driven organization, and as such, this is a very critical executive role in the company.  

You will be accountable for the data governance, data quality, overall data management, and data visualization, analytics and data science functions. You will be responsible for assuring the teams are organized and supported to best meet organizational and functional objectives.

You will lead efforts to be continuously improving processes, automation, tools, and ensure a collaborative approach to designing, implementing, and managing data workflows and data architecture. 


  • Build, lead, and retain a world-class Data Operations organization consisting of Data Engineering, Data Visualization, Data Analytics and Data Science, and Data Governance and Quality Assurance teams.
  • Set direction for optimizing data management (data-flow automation, data tools, technical stacks, engineering practices, etc.).
  • Align with business goals around Data as a Product strategy.
  • Set organizational KPIs for managing data from collection through pipeline, and ultimate delivery to our customers.
  • Create innovative data solutions that support the success of our technology groups and the scale and enhancement of our core data and software products.
  • Develop, improve, and operate tools and governance measures that streamline the process of requesting, vetting, and delivering new data solutions to our customers, both healthcare providers and our life science sponsors.
  • Increase our enterprise data management, agility, and control.
  • Build an environment of collective responsibility and accountability that influences proactive process improvement across the business and assist in decision-making across teams. 
  • Lead ongoing data management, business process improvements, data hygiene, and ensuring that data is able to be leveraged internally and externally to draw actionable insights.


  • A team-builder, strategic thinker with strong domain expertise in enterprise data management and analytics
  • 8+ years of proven experience developing a data operations department; delivering high value and managing risks.
  • 4+ years managing managers.
  • Proven ability to develop strategies and apply sound principles to managing data, operations, people, and processes.
  • Experience researching and implementing advanced technology solutions to automate our data management and operations processes while incorporating appropriate governance controls.
  • Highly versed and experienced in cloud data operations (eg. AWS, GCP, Azure; AWS preferred).
  • Experience driving process-oriented, automated, and collaborative approaches to designing, implementing, and managing data workflows and a distributed data architecture. 
  • Excellent technical abilities, including evaluating and identifying appropriate data sources, mapping data to business solutions, defining quality and accuracy of data, and defining the business metadata.
  • Strong written and verbal communication skills and experience interfacing with both technical and non-technical stakeholders across many levels.
  • Strong attention to detail.
  • Understanding of multiple database technologies (relational, graph, nosql, etc.), BI Tools, and ETL Tools; Understanding of data warehouse and data lake architectures.

LOCATION: Remote (Ability to travel to Cincinnati or Chicago as needed)

Job ID# 1336631

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