API Technical Business Analyst
COMPANY OVERVIEW:
This is a trusted provider of credit, risk mitigation, and verification services to the mortgage industry. Leveraging innovative technology and deep industry experience, the company simplifies the mortgage lending process for its customers and their borrowers.
Their customized, integrated services help lenders make sound decisions, streamline processes, reduce risk, and maximize business performance. Using innovative technology and quality data, the company delivers valuable solutions which include consumer credit reporting products, fraud prevention solutions, flood zone determinations, appraisal management services, loan origination services and accounts receivable collections.
They are a market share leader with a tenured and experienced executive team. The company is debt free, financially stable and invests for the long-term versus managing quarterly results for stockholders.
POSITION OVERVIEW:
The API Technical Business Analyst’s primary responsibility is to develop requirements for Partner APIs products and to facilitate the implementation of assigned business unit existing products with third party vendors utilizing their API’s. Job duties include design, technical requirement writing, creating Postman Collections, User Acceptance Testing, Production rollout, Documentation and troubleshooting.
This role will interact with a variety of departments on a daily basis including Management, Development, DBA’s, QA, Integrations Team and Product Development team. Critical thinking, problem solving skills, attention to detail and ability to meet deadlines are essential to this role.
RESPONSIBILITIES:
- Work with internal Integration teams, API team developer and external Channel Partners to understand and interpret API integration needs, develop potential solutions, and implement the optimal solution.
- Organize and stratify data, then utilize that data in recommending system solutions.
- Knowledge of project management practices and procedures for effectively communicating with internal and external stakeholders regarding integration from onboarding to launch.
- Conduct requirements gathering and participate in analysis, design and implementation of API requirements to include data transformation, translation, and loading.
- Create, analyze, and validate detailed functional/technical specifications which includes documentation, process flow diagrams, use cases and acceptance criteria.
- Maintains knowledge and understanding of all system functions/release features/enhancements and updates documentation or integration as needed.
- Ability to appropriately balance priorities, deadlines, and deliverables for multiple projects.
- Establishes intra- and interdepartmental relationships to prioritize needs, communicate project status and timing expectations.
- Be knowledgeable of existing loan origination systems data for integrations, industry terminology and proprietary software.
- Investigate and recommend technology enhancements to meet customer needs, and participate in creation of quality assurance testing procedures that may have a direct link to supporting those needs.
- Acquire working knowledge of all current and new standard business reporting tools, to include practical application, technical knowledge and reporting capabilities.
- Coordinate and execute system testing for Implementations, Enhancements and Upgrades
- Troubleshoot issues found during the implementation of a new integration or found in Production by conducting thorough research and providing a solution.
- Adhere to and be compliant, as applicable, with GLBA, FCRA, FCPA, CAN-SPAM, FHA, ECOA, RESPA, UDAAP, as well as all other federal, state and local laws, and company policies and procedures.
PREFERRED PROFILE:
- 2 – 5 years of IT-related experience working with API’s (XML and JSON)
- 1 year of experience working with Encompass developer connect
- Advanced oral and written communication skills demonstrating ability to share and impart knowledge.
- Understanding of Data Models and Interfaces for API’s
- Data analysis skill including use of SQL
- Experience with Microsoft Office Suite; specifically working with Excel and Visio
- Experience with Swagger, Postman, or other similar API design and testing tools
- Strong problem solving, conceptual thinking and attention to detail
- Ability to adapt quickly to changes by refocusing energy on highest priority
- Must be able to juggle multiple projects/items at a time
- Knowledge of a loan origination system, mortgage industry and/or MISMO is a plus
Frequently used Applications:
- Confluence – Documentation
- Jira – Project/Issue Tracking
- Service Now – Internal Tickets
- Postman – API Testing
- SwaggerHUB – API’s
- Splunk – Troubleshooting
- Microsoft SQL Server Management Studio
- Oracle SQL Developer
LOCATION: Remote
Job ID# 1358102
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