Operations Manager
JOB SUMMARY:
Our client is a growing full-service law firm with a strong focus on financial services and creditors’ rights specializing in Foreclosures, Bankruptcy, Litigation, Evictions, Landlord-Tenant, and other Real Estate Matters. They are seeking an Operations Manager.
POSITION OVERVIEW:
The Operations Manager is in charge maintaining and improving the efficiency and effectiveness of the company’s staff and processes, while ensuring the client’s expectations are being met.
RESPONSIBILITIES:
- Daily communication and collaboration with staff and management to ensure firm, court & client expectations are met.
- Oversight of daily workflow, data and day-to-day activities to ensure backlogs do not develop.
- Identify quality control issues and offer ways to improve.
- Assists in training new and existing staff.
- Develop, implement, and review processes and procedures.
- Formulate strategic objectives and expectations for different departments.
- Recruiting, training, and holding employees accountable.
- Any other duties assigned by the Chief Operating Officer.
PREFERRED PROFILE:
- 2+ years of proven experience as a supervisor, manager or similar role in operations.
- Data-processing experience.
- Advanced computer skills.
- Judicial foreclosure experience preferred.
- Bachelor’s Degree preferred.
- Strong interpersonal and communication skills.
- Excellent time management skills and ability to multi-task and prioritize work.
- Ability to remain professional even under strenuous situations.
- Familiarity with email scheduling tools, ie. Office Outlook, Teams
- Attention to detail and strong problem-solving capability.
- Strong organizational and planning skills in a fast-paced environment.
- Proficiency in MS Office (MS Excel and MS Outlook, in particular).
- Ability to remain focused for extended periods of time
- Ability to work extra hours on short notice to accomplish goals
- Ability to work on computers for a significant portion of the day
LOCATION: Greater Ft. Lauderdale Area
Job ID# 1589870
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