Account Manager – AEC (Architecture, Engineering, Construction and Environmental industries)
COMPANY OVERVIEW:
This company is the global market leader in geographic information system (GIS) software, location intelligence, and mapping. For more than 45 years, they have supported customers with geographic science and geospatial analytics. They take a geographic approach to problem-solving, brought to life by modern GIS technology.
Climate change, sustainability, and social and economic inequality are interrelated and inherently tied to issues of geography. A science-based, geographic approach can help us understand these interconnected problems holistically by integrating all kinds of information.
By collectively creating and sharing multidisciplinary knowledge, GIS technology can make smarter decisions about managing our world—building a collaborative digital geospatial system for our entire planet. Together, we have the power to transform society and design a better, more sustainable future.
POSITION OVERVIEW:
We invite you to bring your experience and passion for the Architecture, Engineering, Construction and Environmental industries (AEC), coupled with an understanding of applying geospatial technology to become an integral part of the AEC account team. We’re looking for an individual who is customer oriented and a collaborative team player who enjoys identifying and implementing strategies that will radically improve the challenges organizations face.
You’ll work closely with a team that helps new and existing AEC customers optimize and expand adoption of technology, identify new areas of growth, and share expertise that helps deliver on their mission. This is a place for you to do your best work and partner with customers amid a supportive culture that encourages creativity, collaboration, and passion.
RESPONSIBILITIES:
Build relationships
- Prospect, develop, and implement location strategies for organizations.
- Maintain a healthy pipeline of business growth opportunities for new and existing customers.
- Leverage social media and other avenues to build your professional network.
- Participate and present at trade shows, workshops, and seminars.
Understand our customers
- Demonstrate industry knowledge and its relevance to the application of GIS.
- Identify key stakeholders and business drivers for an organization.
- Understand customer budgeting and acquisition processes.
- Use solution selling skills to understand the needs and business challenges of customers.
Learn and grow
- Clearly articulate the strength and value of GIS technology as it relates to the AEC industry.
- Consistently conduct research and pursue professional development to anticipate customer needs and trends that may impact them.
Deliver results
- Successfully execute the account management and sales processes for all opportunities.
- Use whiteboard sessions and other techniques to support visual storytelling and propose solutions that best meet the need of the customer.
Collaborate with your team
- Leverage your domain knowledge when working with teams to define and execute account strategies.
- Be motivated and resourceful and take initiative to resolve issues.
PREFERRED PROFILE:
- 3+ years of enterprise sales and/or relevant consulting or program management experience
- Experience creating partnerships, and establishing yourself as a trusted advisor with customers
- Understanding of account management, account planning and opportunity strategy creation
- Demonstrated knowledge of the AEC industries, new technology trends, and the ability to translate this into solutions for customers
- Able to negotiate, present, and support visual storytelling across all levels of an organization
- Ability to travel domestically or internationally 25-50%
- Bachelor’s or master’s degree in GIS, business administration, or a related field, or equivalent work experience
Recommended Qualifications
- Understanding of GIS, technology, and the AEC industries as they relate to one another
- Experience managing the sales life cycle
- General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations
- Knowledge of industry fiscal year, budgeting, and procurement cycles
LOCATIONS: Redlands, CA, Boston, Charlotte, Denver, Minneapolis, Olympia, San Antonio, St. Louis or Washington D.C.
Job ID# 2332836
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