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Solutions Engineer – Commercial Health

Information Technology (IT) Job ID: 2333943

COMPANY OVERVIEW:

This company is the global market leader in geographic information system (GIS) software, location intelligence, and mapping. For more than 45 years, they have supported customers with geographic science and geospatial analytics. They take a geographic approach to problem-solving, brought to life by modern GIS technology.

Climate change, sustainability, and social and economic inequality are interrelated and inherently tied to issues of geography. A science-based, geographic approach can help us understand these interconnected problems holistically by integrating all kinds of information.

By collectively creating and sharing multidisciplinary knowledge, GIS technology can make smarter decisions about managing our world—building a collaborative digital geospatial system for our entire planet. Together, we have the power to transform society and design a better, more sustainable future.

POSITION OVERVIEW:

As a GIS subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited about the power of GIS technology. Join the Commercial Health team and advise customers on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding within complex health-related problems.

This company is committed to their customers and their success. It is a place for you to do your best work and partner with customers amid a supportive culture that encourages creativity, collaboration, and passion.

RESPONSIBILITIES:

Build relationships

  • Present, demonstrate, and support selling software and solutions as part of the account team. Support your team as you help plan and execute sales strategies.

Be an expert

  • Become a subject matter expert in healthcare, health insurance, and healthcare operations as well as a technical expert of ArcGIS.
  • Speak confidently with customers about technologies and thoroughly communicate the message.
  • Be a visionary for your customers anticipating their needs and the technology trends that may impact them.

Solve problems

  • Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face.
  • Define and deliver strategies to customers that align technology with their business to improve health outcomes, operational efficiency, and profits.

Tell our story

  • Present technical demonstrations of proposed solutions to customers.
  • Successfully design presentations for technical and non-technical customers.
  • Provide best practices related to the use, deployment, and administration of technology.
  • Present at conferences and trade shows. Craft blogs, case studies, and social media content.

PREFERRED PROFILE:

  • 3+ years of experience with GIS technology creating maps, performing spatial analysis, and configuring web applications
  • 1+ years of experience in healthcare, health insurance, or a related industry
  • Understanding of ArcGIS from an IT context, such as hardware, storage, security, networking, web services, virtualization, cloud computing
  • Experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes
  • Experience with geodatabases and underlying DBMS technology
  • Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
  • Remarkable presentation, interpersonal, and listening skills
  • Ability to travel domestically or internationally 25-50% of the time
  • Bachelor’s or Master’s degree in geography, computer science, or a related field, or equivalent work experience

Recommended Qualifications

  • Ability to troubleshoot client issues related to GIS application deployment and system architecture
  • Experience integrating software solutions with other business systems, including data warehousing, BI, CRM, ERP, and analytics platforms
  • Knowledge of technology systems common to commercial health organizations
  • Experience incorporating real-time information streams with existing GIS data and IT infrastructure
  • Basic understanding of artificial intelligence/machine learning concepts
  • Programming and scripting experience with languages, such as Python and JavaScript
  • Experience with ArcGIS Enterprise, ArcGIS Business Analyst, ArcGIS Indoors and/or CAD/BIM data

LOCATIONS: Redlands, CA, Boston, Charlotte, Denver, Minneapolis, Olympia, San Antonio, St. Louis or Washington D.C.

Job ID# 2333943

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