Solutions Consultant, PLM
COMPANY OVERVIEW:
This company develops premium solutions that give fashion, automotive, and furniture companies the meant to embark on Industry 4.0 with confidence. They empower brands, manufacturers, and retailers, by providing them with the market respect and piece of mind they deserve. This organization offers Collection Design, Manufacturing and Management Solutions (CAD, CAM, PLM, etc.), Cutting Room solutions, and Competitive Intelligence Solutions.
Founded in 1973, this company has over 3,000 employees and serving customers in over 100 countries.
POSITION OVERVIEW:
The Solutions Consultant is responsible for the execution of professional service engagements in support of customers implementing the Company’s platform, including PLM, PIM, DAM, and more. These engagements will include the initial discovery phase, requirements gathering, configuration, training, issue resolution, upgrades, support handoff and overall project management. It will also include the coordination of integrations with third party software providers via API in coordination with their customers’ IT departments and other internal stakeholders.
RESPONSIBILITIES:
- Act as the direct liaison with the customer.
- Establish effective working relationships with the client and key project managers and resources.
- Take the lead in the estimation, planning, and implementation of the Company’s platform.
- Prepare the full statement of work as part of the commercial proposal.
- Participate in the communication with and coordination of project resources.
- Work towards on time and on budget project delivery.
- Through working sessions with customer, identify application requirements.
- Maintain a detailed project plan, issues log, risk identification, status reports, and other required documentation for each project.
- Proactively identify, assess, manage, and resolve issues and mitigate risks.
- Schedule, hold, lead, and document project team meetings.
- Identify areas where efficiencies can be gained through process improvements and application use within the customers’ environment.
- Communicate with and coach customers on industry and application best practices.
- Application configuration utilizing Microsoft Visual Studio & SQL tools.
- Travel to client sites.
- Effective organization and collaboration of cross functional resources
QUALIFICATIONS:
- Bachelor degree in Fashion Design or Merchandising discipline or related area will be required. Master degree will be a strong plus.
- 10 years or above working experience will be a minimum, among which, 8 years direct relevant consultancy experience in Fashion PLM and/or PIM is a must, ideally covering different levels of the product lifecycle management (Line Planning, Costing, Creation, Product development, Technical design, Pattern design, Manufacturing …)
- Proven expertise in leading multiple large to midsize projects within a diverse global multifunctional matrixed resource environment.
- Solid industry expertise and knowledge in Fashion PLM and PIM, in terms of strategy, business evolutions & challenges and common operational issues.
- Experience aligning of technology towards business objectives.
- Strong client relationship management skills, such as: negotiation, conflict management, managing multiple objectives and motivators, translating business strategy into actionable and appropriately prioritized work plans.
LOCATION: Remote in the United States
TRAVEL: There will be 30-50% of travel required to meet with clients and HQ visits
Job ID# 2958578
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