Scrum Master – Project Manager
COMPANY OVERVIEW:
This is a leading operations management and analytics company that helps businesses enhance growth and profitability. The company integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance.
The Analytics Practice provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting edge analytics techniques and a consultative approach. The company takes an industry-specific approach to transform clients’ decision making and embed analytics more deeply into their business processes. The global footprint of nearly 10,000 data scientists and analysts serves the insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation and logistics industries.
This US based company has more than 58,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa.
POSITION OVERVIEW:
We are seeking an experienced Scrum Master/Project Manager to facilitate Agile project management, ensuring the team adheres to Scrum principles while also managing project timelines, risks, and communication.
RESPONSIBILITIES:
- Lead and facilitate Agile/Scrum processes for cross-functional teams, ensuring successful delivery of high-quality projects in the P&C Insurance domain.
- Act as a Scrum Master and Manager, driving Agile best practices to enhance team performance and collaboration across remote teams.
- Collaborate with product owners, stakeholders, and engineering teams to ensure project goals and deliverables are well defined, aligned with business objectives, and successfully met.
- Manage the end-to-end project lifecycle, from initial planning and requirements gathering to delivery and retrospective.
- Drive the adoption of Agile methodologies (Scrum/Kanban) and provide coaching to teams on Agile processes and principles.
- Oversee and maintain project tracking using tools like JIRA and Confluence, ensuring transparency and alignment across teams and stakeholders.
- Work closely with technical teams to support and monitor the integration of data solutions using Databricks, Azure Cloud, PySpark, and SQL.
- Lead the resolution of any blockers or impediments impacting project progress, ensuring teams stay focused and productive.
- Foster continuous improvement by leading retrospectives, facilitating daily standups, and managing sprint planning and reviews.
- Provide mentorship and leadership to junior team members and facilitate the professional growth of the Scrum and development teams.
- Manage multiple Agile projects concurrently, ensuring that timelines and milestones are achieved within scope and budget.
- Build strong relationships with stakeholders and communicate project status, risks, and issues to senior leadership.
PREFERRED PROFILE:
- Bachelor’s degree in computer science, Engineering, Business, or a related field.
- 5+ years of experience in a Scrum Master role, with at least 2 years in a managerial capacity leading Agile team.
- Exposure to P&C Insurance processes, including underwriting, claims, and pricing workflows.
- Working knowledge of data engineering, with exposure to in Databricks, Azure Cloud, PySpark, and SQL.
- Proven experience using Agile methodologies, particularly Scrum, to deliver software projects on time and within budget.
- Solid understanding and practical experience with JIRA and Confluence as project management and collaboration tools.
- Strong project management skills with the ability to manage multiple projects simultaneously.
- Excellent problem-solving skills, including the ability to identify, analyze, and resolve project-related issues and risks.
- Strong leadership, coaching, and mentoring skills with the ability to guide teams through complex projects.
- Excellent written and verbal communication skills, with the ability to effectively communicate with both technical and non-technical stakeholders.
- Strong organizational skills and attention to detail.
- Outstanding written and verbal communication skills, and presentation skills
- Able to work in fast pace continuously evolving environment and ready to take up uphill challenges
- Can understand cross cultural differences and can work with clients across the globe
Preferred Qualifications:
- Certified ScrumMaster (CSM) or Advanced Certified ScrumMaster (A-CSM).
- Familiarity with Azure DevOps or similar tools for managing Agile projects.
- Familiarity with cloud-based data platforms, particularly Databricks and Azure Cloud.
- Prior experience working in a remote work environment and managing distributed teams.
LOCATION: Remote in CST
Job ID# 3107092
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