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Vendor Relations Manager

General Management Job ID: 3314985

COMPANY OVERVIEW:

This is a trusted provider of verification/authentication, credit, risk mitigation, collection and dispute resolution services to the largest financial institutions in the US. Leveraging strong data and innovative technology, the company analyzes processes to help lenders improve operational efficiency and performance. 

POSITION OVERVIEW:

The Vendor Relations Manager is responsible for the management and facilitation of compliance, and third-party service provider and vendor management, addressing all compliance and legal related matters in relation to the Vendor Management and Service Provider Programs. You will focus on third-party vetting, third-party due diligence, and strategic projects.

REPSONSIBILITIES:

  • Assist with the coordination and execution of Vendor Management Program, working as a member of the team to: initiate vendor communication, coordinate meetings, collection of vendor due-diligence materials, tracks vendor performance, and provide reports on due diligence performance.
  • Manage and track vendors within RSA Archer, creating reporting to keep the Operations Manager informed as to the status of vendors.
  • Maintain working-knowledge of vendor-related policies and procedures that draw on industry ‘best practices’ to ensure that vendors maintain compliance with Innovis’s internal policies and are responsive to business needs. 
  • Keep abreast of department priorities and goals and make assessments as to what actions could be taken to contribute towards these goals.
  • Represent the Vendor Management team regarding tracked projects and priorities to keep the business informed as to the status of such projects, when necessary.
  • Work independently to manage time, schedule and balance workload.
  • Participates in meetings, as needed and provides support for meetings and in the creation of presentations, reports, and other appropriate materials. 
  • Drive time-sensitive expectations as assigned by Operations Manager.
  • Track key follow-up tasks with regards to the monthly, quarterly and/or yearly vendor management reporting.
  • When appropriate, travel to meetings, and onsite assessments.
  • Assist with the day-to-day meetings and atypical projects of the Operations Manager.

PREFERRED PROFILE:

  • Four-year college degree or equivalent industry experience.
  • Exceptional organizational skills.
  • Excellent computer skills including MS Office.
  • Excellent communication skills both verbal and written.
  • Working knowledge of contracts and other legal documents.
  • Ability to handle multiple priorities at one time.
  • Ability to make independent decisions.
  • Ability to work in a team environment.
  • Ability to learn quickly in order to work efficiently and meet deadlines.
  • Ability to assess a comprehensive mix of information and details and render an accurate recommendation based on guidelines.
  • Preferred: 2-3 years’ experience in financial services, emphasizing strategic project management and customer relations.
  • Preferred: 1-2 years’ experience with internal, customer, and/or vendor related audits.

WHY JOIN THIS COMPANY:

  • The company is collaborative and creative, rallying internal teams together around customers to design and deploy solutions that help customers do better business.
  • They help customers Upward! through flexibility in solving problems powered by accurate credit and ID data.  
  • They value open communication at all levels to ensure ideas are shared in all directions.
  • They love candidates who bring their collaboration, creativity and caring to the team and to the customer – and who will take full responsibility and ownership for bringing each customer partnership Upward! to the next level of growth.

LOCATION: Hybrid in Columbus or Pittsburgh

Job ID# 3314985

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