Associate Director, Strategic Solutions | Named Accounts
COMPANY OVERVIEW:
This is a trusted provider of verification/authentication, credit, risk mitigation, collection and dispute resolution services to the largest financial institutions in the US. Leveraging strong data and innovative technology, the company analyzes processes to help lenders improve operational efficiency and performance.
POSITION OVERVIEW:
To establish and aggressively grow sales. It is the Associate Director’s goal to launch and/or expand the company’s presence, volumes, financial growth and energy within assigned account(s).
REPSONSIBILITIES:
- Acquire a working understanding of our services to be able to relate them to our customer’s needs.
- Establish goals and marketing plan for assigned account(s)
- Work marketing plan & develop new business
- Work in the spirit of open communication
- Work with the Director and/or VP to collaboratively own the growth of your assigned account(s), including:
- Expanding your network of decision makers
- Preparing and executing strategic discussions and presentations
- Professional follow up to bring customers to closing/production
- Adhere to and be compliant, as applicable, with GLBA, FCRA, FCPA, CAN-SPAM, UDAAP, as well as all other federal, state and local laws, and company policies and procedures
- Consistently seek to meet new contacts, new departments.
- Develop new business through lead generation
- Office time should be used to prospect for new contacts, schedule meetings/calls, prepare for meetings/calls, update Salesforce, review customer volumes, etc.
- Utilize sales resources as appropriate – (e.g. Confluence, LinkedIn, LinkedIn Learning, Open Sesame, Salesforce, Tableau)
- Office time should be used to prospect for new contacts, schedule meetings/calls, prepare for meetings/calls, update Salesforce, update directors
- Utilize sales resources as appropriate – (e.g. LinkedIn, LinkedIn Sales Navigator, Salesforce,)
PREFERRED PROFILE:
- 2+ years of experience in Risk, Fraud, Identity, Authentication, Credit, and/or Collections. Credit Card experience a plus.
- Possess excellent verbal and written communication skills.
- Strong initiative, ability to organize, and be self-disciplined & motivated.
- Present to the public in a professional demeanor.
- Travel to multiple locations throughout the US for face to face meetings depending on pandemic and as allowed by clients.
NICE TO HAVE:
- Some experience with B2B selling to internal and/or external stakeholders
- Strong network of financial institution contacts, preferably for the account(s) assigned to you.
- Familiarity with GLBA, FCRA, FCPA, CAN-SPAM, UDAAP, FDCPA and how they impact our customers and industry.
- Familiarity with Salesforce, Microsoft Office and Prezi helpful
WHY JOIN THIS COMPANY:
- The company is collaborative and creative, rallying internal teams together around customers to design and deploy solutions that help customers do better business.
- They help customers Upward! through flexibility in solving problems powered by accurate credit and ID data.
- They value open communication at all levels to ensure ideas are shared in all directions.
- They love candidates who bring their collaboration, creativity and caring to the team and to the customer – and who will take full responsibility and ownership for bringing each customer partnership Upward! to the next level of growth.
LOCATION: Remote
Job ID# 3020215
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