The Skill of Receiving Feedback

A young, eager employee sits for his first performance review.  He beams as his manager lists off accomplishments. Lingering on every word, he soaks in the praise until… an inevitable pause.  The manager shuffles in his seat. Avoiding direct eye contact, he starts to read “suggestions for improvement.”  The employee scribbles notes, shoulders tightening, his…

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3 Ways to Tailor Feedback for Optimal Performance

When giving feedback on job performance, one size does not fit all. Some employees may shrivel at suggestions, while others may thrive on direct and honest critique. How feedback is delivered plays a significant role in the manager-employee relationship. So much so that Indeed lists “seeking a better management relationship” as one of the top…

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